Often, a software’s first release is riddled with bugs. While not “riddled,” OSX Mavericks does have its shortcomings. The new OS adds a host of new features, all for the very economical price of $0.00. Unfortunately, we are hearing some great reviews from our clients while others are experiencing applications working differently than expected or not at all.
At that point you can cross your fingers and wait for an update, or you can take matters into your own hands. Not every issue can be resolved on your own, but a lot of them do have very simple solutions. For the tougher ones, give the Apple Store in Tallahassee a call (a little joke).
Problems With Mail App – Archived Mail Keeps Coming Back
If you prefer Mail as your desktop email client, you might have noticed some issues. Sadly, the issues with the Mail app in Mac OS X are numerous. On the brighter side, there is an update on it’s way out very soon. But until then, there is one giant issue that is simple enough to solve, and I’d like to go ahead and address today.
Solution – Show the “All Mail” Label
“All Mail” is the label in Gmail that is (as the name implies) reserved for all of your emails. It’s different from your inbox in that archived messages are moved from your inbox, but remain visible under the “All Mail” label. If you move messages out of your inbox in Mail, but they keep popping back up, you’ll need to enable the All Mail label in Gmail.
Open your browser and sign in to your Gmail account. Click on the cog at the top-right of the page and select Settings. In the Labels tab, under System labels, find All Mail and press show.
That’s it! This is the most popular problem and solution available. See if that resolves your issues with Apple Mail and Gmail. If you are still having problems, you can either be patient and wait for a fix from Apple or give the Mac repair professionals in Tallahassee a call to see if we can find a creative solution for you.