IMPORTANT: If your screen is still partially/functioning, and if at all possible, please update your iOS to the latest operating system.
Click, Settings > General > Software Update
If you are unable to update your device, please note that your repair time will be extended long enough to run all iOS updates post-repair (sometimes, this may add up to another hour to your repair turn-around time). This will ensure that we are able to run post-repair diagnostics and make sure that we send you out with a fully-functioning device.